The Importance of Intentional Client Relationships

At TealHaus, we know the impact of our work goes well beyond strong campaigns and smart strategies. We’re exceptionally proud of our work, but our biggest priority is building intentional relationships with our clients. For us, if it’s business, it’s personal. 

Our Director of Client Experience, Kristen McLean, knows firsthand the importance of client relationships. “We want to know our clients, both professionally and personally. It’s about understanding what makes them tick, what they’re passionate about, and how we can support them not just as clients, but as people,” explain Kristen. At TealHaus, we strive to nurture these relationships in two key ways–through our Haus Parties and thoughtful, personal gestures. 

The Greenville Humane Society staff at our Haus Pawty to benefit their non-profit work.

Haus Parties are so much more than another networking event. They give our clients the chance to really connect, share ideas, and find opportunities to collaborate. Each party also supports a local charity, with 100 percent of the ticket proceeds going straight to a local nonprofit. We’ve had the opportunity to partner with organizations such as Meals on Wheels, the Greenville Humane Society (where one dog was adopted on the spot!), and Communities in Schools.  

We’re always looking for ways to show our clients how much we appreciate their partnerships, whether it’s showing up at their big events or performances (shout out to the Fine Arts Center and their ELEVATE Showcase!), sending a little something to welcome new clients, or just a thoughtful note when they need it most. We’re also buzzing with new event ideas coming up later this year, and we can’t wait to share more about what we have planned. Stay tuned! 

The Fine Arts Center students performing at the 2024 Elevate Showcase

We truly do value our clients and community. We’re all about adding those personal touches to our business because we believe if it’s business, it’s also personal. By treating our professional relationships with the same care and respect as our personal ones, our goal is to create a welcoming community where everyone feels supported and valued. At the end of the day, it’s not just about the work we do, it’s also about the people with whom we do it. 

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